15 Percent Of Customers Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15 percent of potential clients won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Business

This stat is one of lots of that show the significance of online rankings. Now that news of customer satisfaction travels this quick, keeping your customers pleased is more vital than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for businesses with an ideal five star ranking.

Source: Brightlocal

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

These online review stats reveal the basic popularity of a site can only presume when it pertains to trust.

Source: Review Trackers

86% Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal

Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how the business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

89% Of Consumers Read A Businesses Replies To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Customers expect to see some negative reviews.

Source: Capterra

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most credible source of suggestions. Online reviews generally carry the very same weight as suggestions from family and friends.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies in fact make use of them.

Although we now understand why customer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation doesn't impact simply the customers. Prospective employees also look at ratings and read reviews.

Source: Deloitte

49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust ads choose to take note of clients' recommendations online.

Source: Statuslabs

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Corresponding with your customers establishes trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

Online Product Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270 Percent

User review stats show the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

Since They Want To Buy A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Check Out Review Sites.

Users come because they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal