86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

15 Percent Of People Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of possible clients will not even think about doing business with a business they can't find opinions about.

Source: Statuslabs

98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and rating statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the general popularity of a site can only go so far.

Source: Review Trackers

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews go on without a reply. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have an enormous impact on their decision when clients have to select a service provider.

Source: DemandGenReport

82% Of Consumers Go To Review Websites Due To The Fact That They Wish To Acquire A Product Or A Service And Wish To Get The Facts About Business Product Or Services.

Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

The Average Review Length Has Gotten 65% Shorter Since 2010

In the present day reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. However, they understand the massive impact user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Staying connected with your customers creates trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'really often'.

Source: Trust You

95% Of Unhappy Clients Will Go Back To A Business If A Company Deals With Problems Rapidly And Efficiently

Customers do not expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday