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83% Of All Younger Shoppers Were Invited To Submit A Review Recently
Of those invited, 80% of clients did leave a review. Overall, companies have actually asked 66% of all customers to leave a review on their company.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Undoubtedly Post A Review
More than a 35% would leave a review to educate others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
83% Of Consumers Don't Rely On Advertising
The standard channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements select to take notice of clients' suggestions online.
Source: Statuslabs
If A Company Manages To Resolve Issues Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Go Back To A Company
Consumers don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Clients Might Invest 31% More With A Business That Has Great Reviews
Pay attention to this statistic. The more detailed other users explain your services or product, the more cash you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies really use them.
Although we now know why client reviews are so effective, many businesses obviously don't.
Source: LsaInsider
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent
User review stats show the purchase likelihood for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
82 Percent Of Customers Go To Review Websites Since They Want To Purchase A Service Or An Item And Want To Get The Facts About Business Services And Products.
Users come since they have actually already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews stay without a reaction. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
15 Percent Of Visitors Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of prospective clients will not even consider working with a company they can't find viewpoints about.
Source: Statuslabs