A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat customers honorably normally flourish, review websites help ensure of that.

Source: Statuslabs

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose an attorney or a doctor.

Younger people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

If A Company Deals With Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Company

Clients do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

The Majority Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower score really helps your overall rating.

According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats expose that four out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the enormous effect user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

89% Of Consumers Review A Businesses Feedback To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent boost.

Source: RevLocal

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

These online review stats reveal the general appeal of a site can only go so far when it concerns trust.

Source: Review Trackers

Only 6 Percent Of Customers Don't Trust Client Reviews At All

According to client review stats, a tremendous 19 percent of consumers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

91% Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats position customers' reviews as the most reliable source of suggestions. Online reviews normally carry the same weight as advice from friends and family.

Source: Brightlocal

83 Percent Of Customers Do Not Trust Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads choose to take notice of clients' suggestions online.

Source: Statuslabs

73 Percent Of Consumers Believe Written Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the potential customers are searching for. Practically a 3rd of customers state written reviews are the only function that makes them believe the sites' reviews are beneficial and relevant.

Source: Fan and Fuel