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71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a lawyer or a medical professional.
Young people (age 18-35) are much more likely to hire a professional based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
73% Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with ratings alone.
Client reviews make the stats appear more genuine which is what the prospective customers are looking for. Nearly a third of customers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and useful.
Source: Fan and Fuel
The Majority Of Best-selling Items Have An Average Score Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower rating in fact helps your overall score.
According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
If They Were Asked, 77% Of Customers Would Submit A Review
More than a 35% would post a review to notify others about their customer encounter and 24% would likely direct their review to the company itself.
Over a 26% would want to submit a review to help other individuals with their decision making process.
Source: Podium
70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out many more reviews to get a better idea of how the business is really doing. Don't depend upon that statistic alone.
Source: Brightlocal
89% Of Customers Browse A Businesses Feedback To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
70% Of Consumers Prefer To Find Out About A Business Via Articles And Reviews, Rather Than Advertisements
Ads are all well and good, but it deserves attempting a different approach too. Reviews are by far the best method to find the truth about a service or product.
Source: Statuslabs
A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat clients fairly usually prosper, review sites help ensure of that.
Source: Statuslabs
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies actually make use of them.
Although we now understand why consumer reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two-thirds of businesses have exceptional and great scores. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
72% Of Customers Won't Take Action Unless They Check Out Some Reviews
Regardless of how eye-catching your marketing is, you still require customer reviews. There is no skirting around it. Customers are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
83 Percent Of Clients Do Not Trust Advertising
The conventional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust advertisements choose to take note of clients' suggestions online.
Source: Statuslabs
53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review stats prove that 63% of customer reviews go on without a reply. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal