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95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
86% Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they invest at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have a huge effect on their decision when customers have to select a service provider.
Source: DemandGenReport
Over Half Of People Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista
15 Percent Of Consumers Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of prospective clients won't even think about working with a business they can't discover opinions about.
Source: Statuslabs
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear people aren't satisfied with scores alone.
Client reviews make the stats appear more authentic which is what the potential customers are looking for. Nearly a 3rd of consumers state written reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Clients
24% of US consumers consider reviews as 'very influential'.
To show the importance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Software Reviews Impact Over 98% Of All Buyers
18% of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
83% Of Customers Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust advertisements pick to focus on customers' recommendations online.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a legal representative or a physician.
Young people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
49% Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who take notice of the variety of reviews is currently at 46%.
Source: Brightlocal
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably usually succeed, review sites help make certain of that.
Source: Statuslabs
30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are ready to spend more cash with a company.
Source: Statuslabs
61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Overall two-thirds of businesses have excellent and outstanding scores. Just 5% of companies have a rating below 3 stars.
Source: Brightlocal
90 Percent Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone