Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

American Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they concentrate on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US consumers.

Source: Statista

70% Of Customers Prefer To Discover A Business Via Reviews And Posts, Instead Of Advertisements

Ads are all well and good, but it's worth attempting a different approach as well. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing preferences.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to rely on a local business.

Source: RevLocal

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how the business is actually doing. Do not depend upon that fact alone.

Source: Brightlocal

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated material has an unassailable impact on customers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

83% Of All Young Clients Were Asked To Give A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

60% Of Customers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and score data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select a medical professional or a lawyer.

Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Probably Submit A Review

More than a 35% would leave a review to inform others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews go on without a reaction. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly usually flourish, review sites help make sure of that.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats indicate a company's reputation doesn't impact just the consumers. Potential employees likewise look at ratings and read reviews.

Source: Deloitte

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online rankings data, we found out that a business needs to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal