Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also affect our purchasing preferences.

According to social reviews statistics, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. However, they realize the huge effect user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Business

This stat is among many that show the value of online scores. Now that news of client fulfillment travels this quick, keeping your customers delighted is more crucial than ever.

57% of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with a best five star ranking.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Probably Post A Review

More than a 35% would post a review to advise others about their client experience and 24% would likely direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their choice making process.

Source: Podium

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews remain without a reply. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

American Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

Clients Could Spend 31 Percent More With A Business That Has Great Reviews

Focus on this fact. The more detailed other users explain your product or service, the more cash you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

89% Of Customers Choose To Read Reviews On Their Cell Phones

Be it via an app or a mobile web browser, people choose to read reviews on their smart phones.

Source: Statista

83% Of Clients Do Not Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to take note of consumers' suggestions online.

Source: Statuslabs

90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

The Majority Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Globally

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a doctor or an attorney.

Younger people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

Half Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the value of being informed. User-generated content has an indisputable influence on customers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal