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Because They Desire To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Visit Review Websites.
Users come because they have already formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
Positive Reviews Encourage 68% Of Consumers To Choose Local Businesses
Since the large bulk of consumers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Clients Would Most Likely Post A Review If They Were Asked
More than a 35% would do it to educate others about their consumer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their decision making process.
Source: Podium
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a legal representative or a physician.
Young people (age 18-35) are a lot more likely to work with an expert based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
67% Of Customers Say Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have a huge effect on their decision when clients have to choose a solution provider.
Source: DemandGenReport
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect
Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses really utilize them.
Although we now understand why client reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
One-half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated material has an indisputable influence on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Business
This stat is among numerous that show the significance of online scores. Now that news of consumer fulfillment travels this fast, keeping your consumers happy is more vital than ever.
57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11 percent looked just for services with an ideal five star rating.
Source: Brightlocal