83% Of Consumers Don't Rely On Advertising

The standard channels to reach consumers aren't as influential as they used to be. A lot of users who no longer trust ads pick to focus on customers' recommendations online.

Source: Statuslabs

30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are ready to spend more money with a business.

Source: Statuslabs

72% Of Customers Won't Take Action Before They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still require consumer reviews. There is no other way around it. Consumers are still going to hear you out, however they rely on other people more.

Source: My Testimonial Engine

53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews remain without a reply. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the enormous effect user ratings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a physician or a legal representative.

Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies really utilize them.

Although we now know why consumer reviews are so powerful, many businesses apparently don't.

Source: LsaInsider

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and ranking data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Consumers Could Spend 31% More With A Business That Has Excellent Reviews

Take note of this statistic. The more detailed other users describe your product and services, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses

Because the large bulk of consumers read reviews, you'd want yours to be inviting to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Only 6% Of Consumers Do Not Rely On Consumer Reviews At All

According to customer review stats, a massive 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

86 Percent Of Customers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

95% Of Unsatisfied Customers Will Return To A Business If A Business Makes An Effort To Solve Issues Quickly And Efficiently

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Website

Generally, 142 million customers check out Yelp every month. If you haven't declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a brand-new vehicle and there are several models which fit your requirements. How do you select the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly choose one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

US Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American clients.

Source: Statista