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Many Popular Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social reviews stats, Facebook affects more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
77% Of Consumers Would Definitely Submit A Review If They Were Asked
More than a 35% would submit a review to advise others about their customer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to leave a review to assist other people with their choice making process.
Source: Podium
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of clients, who take notice of the number of reviews is presently at 46 percent.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
77% Of Users Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
83% Of Clients Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. Many users who no longer trust ads select to take notice of customers' recommendations online.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still happy to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to choose a physician or a legal representative.
Young people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same clients are also happy to accept slower shipping times for such products.
Source: Turntonetworks
American Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review stats reveal the general appeal of a site can only go so far when it pertains to trust.
Source: Review Trackers
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as suggestions from loved ones.
Source: Brightlocal
Online Item Reviews About A Product Can Boost Its Conversion Rate By An Incredible 270 Percent
User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center