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More Than Half Of Shoppers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are surprisingly the more opinionated ones.
Source: Statista
More Than Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Ranking
This stat is among many that show the significance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more vital than ever.
57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked just for services with a best five star score.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. However, they understand the enormous impact user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'constantly' or 'really frequently'.
Source: Trust You
89% Of Consumers Review A Companies Responses To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
77% Of Customers Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
USA Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When people read reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats indicate a business's reputation does not affect simply the customers. Prospective employees also look at ratings and take a look at reviews.
Source: Deloitte
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
In the present day reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Typically, 142 million customers check out Yelp on a monthly basis. This is as excellent a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise influence our purchasing decisions.
According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics expose that four out of 5 users are likely to rely on a local business.
Source: RevLocal