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Many Popular Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower score in fact helps your overall rating.
According to client rating stats, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall two-thirds of businesses have great and exceptional scores. Just 5% of businesses have a rating listed below three stars.
Source: Brightlocal
74% Of Local Businesses Have At Least One Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online ratings stats, we learnt that a business needs to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
If A Company Takes Care Of Problems Rapidly And Efficiently, 95% Of Unhappy Customers Will Return To A Business
Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management statistics show a company's reputation does not impact simply the consumers. Prospective team members likewise take a look at ratings and take a look at reviews.
Source: Deloitte
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a new car and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other consumers, you manage to select one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Over Half Of Customers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are evidently the more vocal ones.
Source: Statista
83% Of All Young Clients Were Asked To Give A Review Recently
Of those invited, 80% of consumers did submit a review. In general, businesses have asked 66% of all customers to post a review on their business.
Source: Brightlocal