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89% Of Individuals Prefer To Read Reviews On Their Smartphones
Be it via an app or a mobile internet browser, clients choose to read reviews on their phones.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Income
Businesses that treat customers well typically succeed, review sites help make sure of that.
Source: Statuslabs
Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually make use of them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a new automobile and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
15% Of Clients Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of prospective customers will not even consider working with a business they can't find opinions about.
Source: Statuslabs
83% Of All Younger Customers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did submit a review. In general, companies have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Software Reviews Influence Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to customer review data, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
Google Accounts For 57.5% Of All Reviews Around The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
77% Of Clients Would Likely Post A Review If They Were Asked
More than a 35% would post a review to notify others about their client encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to submit a review to help other individuals with their choice making process.
Source: Podium