83% Of All Young Customers Were Asked To Leave A Review Recently

Of those invited, 80% of customers did post a review. In general, businesses have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

15% Of Buyers Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of potential customers won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Customers expect to see some negative reviews.

Source: Capterra

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated content has an unassailable impact on customers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

98% Of Yelp's Visitors Bought From A Business They Discovered On The Website

Normally, 142 million customers go to Yelp every month. This is as great a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a clear view of how business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat consumers honorably usually succeed, review sites help make certain of that.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Probably Give A Review

More than a 35% would do it to advise others about their client experience and 24% would rather direct their review to the company itself.

Over a 26% would be willing to post a review to assist other individuals with their choice making process.

Source: Podium

United States Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Keeping in touch with your clients creates trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you may expect, customers who feel this way are more willing to spend more money with a business.

Source: Statuslabs

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of consumer reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers