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71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a legal representative or a doctor.
Younger people (age 18-35) are even more likely to hire a professional based on online reviews. Just 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
83% Of All Young People Were Invited To Give A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal
82% Of Customers Go To Review Sites Because They Wish To Acquire A Service Or An Item And Want To Get The Facts About Business Services And Products.
Users come because they have currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews
Staying connected with your customers creates trust. Even something like responding to their reviews and comments can make them feel appreciated.
As you might anticipate, customers who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
Users Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing decisions are made rapidly.
Online reviews are obviously convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read much more reviews to get a clear view of how business is in fact doing. Don't depend upon that figure alone.
Source: Brightlocal
67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
Reviews have a massive impact on their decision when clients have to select a solution provider.
Source: DemandGenReport
83 Percent Of Clients Don't Trust Advertising
The standard channels to reach clients aren't as prominent as they used to be. Most users who no longer trust ads select to take note of customers' suggestions online.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
If They Were Asked, 77% Of Consumers Would Give A Review
More than a 35% would post a review to educate others about their consumer encounter and 24% would rather direct their review to the company itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management statistics show a business's reputation does not impact simply the customers. Prospective employees also look at rankings and take a look at reviews.
Source: Deloitte
Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center