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Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise influence our buying decisions.
According to social reviews data, Facebook affects over half of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
15 Percent Of Visitors Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of potential customers won't even consider working with a company they can't discover opinions about.
Source: Statuslabs
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Many Best-selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to client rating stats, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management stats show a company's reputation does not affect just the customers. Prospective employees likewise look at scores and take a look at reviews.
Source: Deloitte
Google Represents 57.5% Of All Reviews Around The World
Google remains in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and rating data show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal
83% Of All Young Consumers Were Invited To Leave A Review Recently
Of those asked, 80% of customers did leave a review. In general, businesses have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal